We will only use your data to contact you in regards to an order being placed with us. We will never contact you for any other purpose.
The type of information we will collect about you, for the purpose of you placing an order with us includes:
- First name and surname
- Shipping and billing address
- Phone number
- Email address
We do not temporarily or permanently store your credit or debit card information. Our checkout page has an embedded page which is served by our payment gateway provider.
The details inputted by you, the user, only reveals credit/debit card data to them, the payment gateway. Our system only receives confirmation of payment and the amount paid, along with a transaction id. This information is logged against your customer record.
When it comes to the technology you’re using to shop with, we collect device specific information which can include the model, operating system, unique device identifiers and mobile network information.
When you use our website or services, we automatically collect and store certain information in our server logs. This information can include details of what you search for, your internet protocol address (IP), device information such as operating system, browser language and date/time of any requests you make.
When shopping or engaging with our services we may use your IP address or location services from your device to geo-locate your approximate location. We do this to ensure we’re providing you with a relevant and optimum shopping experience with regards to everything from showing you the correct prices for your country, delivery methods and address options.
LOCAL DEVICE STORAGE
We may collect and store information locally on your device using mechanisms such as browser web storage and application data caches. These techniques are used to ultimately enhance your user experience when shopping with us.
GETTING YOUR NEW bottles TO YOU (DELIVERY)
We, of course, use your address and contact data to ensure we can deliver all the must-buy products you purchase with us to your front door as soon as possible. We will also drop you several emails and text messages to provide you with updates on your order. On this, we also share selected information with our trusted courier partners, so they can also keep you updated on your parcels.
At some point, if you buy whisky from us, we’ll need to take the payment for them. We use your card, and address information to process your transaction via our third-party payment processors. If when checking out you select the option requesting us to save your card details for future use, we use a secure storage method called tokenisation which means no one can see or copy your details.
To protect our customers and services, we use data to prevent fraud and malicious activity. This includes the use of your Internet Protocol address ( your IP address), device information and address data. This also ensures we meet our legal responsibilities to ensure our business and customers are protected at all times.
When it comes to your personal info, you have a lot of rights. These include:
- The right to be informed about how your personal information is being used by companies.
- The right to access the personal information we hold about you.
- The right to request the correction of inaccurate personal information we hold about you.
- The right to request that we purge your data, stop processing it or collecting it in some circumstances.
- The right to stop direct marketing messages.
- The right to request that we transfer elements of your data either to you or another service provider.
If you want to exercise your rights, have a complaint to make, or just have a question for us – get in touch!
Our customers are super important to us so feel free to hit us up with any issues or queries you have. Here’s when to get in touch:
- If you have any questions or feedback about this notice.
- If you would like us to stop using your information.
- If you want to exercise any of your rights mentioned above.
- If you have a complaint – if you feel we’ve let you down or there’s any areas we could do better, we wanna know about it.